May 20, 2016 / GuidesFor Team
Think the desk phone is dead? Wrong. Kevin Gulley of The UC Buyer did not blush to admit his false prediction and conceded that the desk phone is still as strong as its endpoint counterpart:
“A few years back I wrote an article I called The Phone is Dead! Long Live the Audio Endpoint, in which I detailed the demise of the ubiquitous desk phone. As is often the case with predictions, this one was way off the mark. A recent Frost & Sullivan study has shown that not only is the deskphone market not shrinking, it’s growing at a respectable pace. Who would have thought?!? The study went on to predict growth for at least the next few years, before pressure from UC, headsets, mobility, a younger workforce and other market forces cause a leveling off in the deskphone market.”
But this doesn’t mean that deskphones did not evolve. Deskphone providers such as the folks at Snom develop deskphones that support video, presence, contact history, etc. In a UC world wherein BYOD is also a trend, deskphones remain to be relevant.
This blog post talks about why businesses need to consider investing in UC-compatible deskphones. It addresses the anxieties that companies face about desktop clients, and highlights exciting trends to watch out for. – Hanna Sanchez
Deskphones are proving to be remarkably resilient in the face of a rapidly changing communications landscape. Here’s why.