July 28, 2016 / GuidesFor Team
Unified Communications as a service, which includes the internet, video and web-based conferencing applications, and mobile connectivity, is expected to become one of the biggest IT industries within the next few years. UC carries a lot of opportunities for small and medium-sized businesses.
Andy Litherland, vice-president for European channels at Avaya, stated that the mid-market “is embracing UC technology with gusto as organizations start to understand how enhanced communications can help them stay nimble and keep pace with their competitors, aid business growth and make staff members more efficient.”
This article explores the evolution of opportunities offered by the growing industry of UCaaS, especially among SMEs. After all, with projections stating that the field will be worth $25 billion by 2020, there is significant reason for you to look into Unified Communications as a Service. Read on for more. — Peter de Jesus