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Here’s the Basics On Unified Communications

June 4, 2017 / GuidesFor Team

Technology has made Unified Communications (UC) more critical than ever. It has moved from being a business trend to a corporate investment for sustained growth. It’s worth noting that UC … Continue reading Here’s the Basics On Unified Communications

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4 Opportunities UC Offers Small Businesses in the Near Future

July 28, 2016 / GuidesFor Team

Unified Communications as a service, which includes the internet, video and web-based conferencing applications, and mobile connectivity, is expected to become one of the biggest IT industries within the next … Continue reading 4 Opportunities UC Offers Small Businesses in the Near Future

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2 Big Facts About How UC Helps You Handle Complex Customer Calls

July 27, 2016 / GuidesFor Team

Outside of dedicated apps, your business’ contact center is your direct line to your customers. As your business grows and as you offer more services, however, your customers’ concerns also … Continue reading 2 Big Facts About How UC Helps You Handle Complex Customer Calls

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Top 3 Facts That Perfectly Describe UC in a Nutshell

July 27, 2016 / GuidesFor Team

Unified Communications has been a pretty hot topic in the IT industry for the last few years. With its capability to smoothly integrate real-time communications like instant messaging, presence information, … Continue reading Top 3 Facts That Perfectly Describe UC in a Nutshell

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6 Epic Ways UC Kills Productivity Sinkholes

July 27, 2016 / GuidesFor Team

Productivity sinkholes are not a myth, with a recent Fonality/Google Consumer Survey concluding that workers waste an average of about twp hours every day on communication tasks that impact productivity … Continue reading 6 Epic Ways UC Kills Productivity Sinkholes

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Blend Your UC Strategy with IT: 5 Things Buyers Should Consider

May 20, 2016 / GuidesFor Team

Investing in UC solutions does not end when you get the check. In fact, as soon as you get your tools in place, the pressure is shifted to the shoulders … Continue reading Blend Your UC Strategy with IT: 5 Things Buyers Should Consider

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Should You Still Buy Deskphones? 3 Things to Consider in a UC World

May 20, 2016 / GuidesFor Team

Think the desk phone is dead? Wrong. Kevin Gulley of The UC Buyer did not blush to admit his false prediction and conceded that the desk phone is still as … Continue reading Should You Still Buy Deskphones? 3 Things to Consider in a UC World

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The Aragon Research Tech Spectrum™ for Mobile Collaboration, 2017: Messaging at the Center of Collaboration

Mobile Collaboration is not new but what is new is the increasingly aggressive demand for faster and more immediate communications capabilities. Messaging, the core of Mobile Collaboration, solves the needs of this demand, and as such, is becoming a top priority in the enterprise. But enabling collaboration via mobile is not enough – it also needs to be secure and in the near future, increasingly automated (via Chatbots). In this research note, we provide an update on the Mobile Collaboration market and evaluate 16 major providers.

Intelligent Spaces Boosting team focus

While technology has helped us organize, it has unlocked the gateway to an over abundance of data that is difficult to keep track of, especially at work, where attention to detail, mindfulness and focus1, are critical to helping us think clearly and make sound decisions.

Maximizing Security in Enterprise Unified Communications

This guide discusses the importance of security in enterprise communications, Unify’s unique approach to communications security, examples of Unify security solutions, and key insights for IT communications professionals.

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